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Microsoft Dynamics 365 | Integration, Dataverse...
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Power Platform environment setup failed trying to install Export to Azure Data Lake add-in

Posted on by 10

Hi,

I am following the instructions in this document to install the Export to Azure Data Lake add-in for one of our D365 F&O environments.

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/configure-export-data-lake

However, I got this error when trying to enable/set up the Power Platform integration:

Status Power Platform environment setup failed.

Failure reason Failed to retrive AadUserObjectId for the provided AADTenantId.

I've tried searching this error message but I am not getting anywhere. Does anyone have a solution to this?
Thanks,
Kristina
  • Suggested answer
    CodingMama Profile Picture
    CodingMama 10 on at
    RE: Power Platform environment setup failed trying to install Export to Azure Data Lake add-in

    Update: I raised a support ticket with Microsoft to help me resolve this issue. But the steps I had to do were:

    1. Ensure I was logged in as the environment administrator

    2. Added "Dynamics 365 Finance" licence to Environment administrator

    3. Added environment admin account as Power Platform environment administrator

    4. Ensure Power Platform environments governance is set to Everyone

    5. Updated D365 F&O environment admin to the same admin account

    There was a lot of back and forth and it had to be escalated as well with internal engineering team. I am not sure what the underlying cause was.

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