Year End Close not completed and BFF Records are in GL20000

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Our finance team tried to close 1 company last night and it did not complete. They did not restore to back-up. Now we need to restart the year end close routine. How do we do this with open 1/2 of the accounts rolled forward?

select * from GL20000 where openyear = '2018' and GL20000.SOURCDOC = 'BBF'

---1252

select * from GL20000 where openyear = '2018' and GL20000.ORGNTSRC= 'CLOSE'

--1252 rows

Thank you,

Donnette

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Community Member on at

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RE: Year End Close not completed and BFF Records are in GL20000

After deleting the orphaned BFF entries the second attempt to close did not balance. We saw duplicate entries in Retained Earnings.

We reopened the year with the calendar tool and closed the year a third time and on the 3rd attempt the GL accounts closed accurately.
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RE: Year End Close not completed and BFF Records are in GL20000

We opted to open a MSFT case. The suggestion is to delete the selected BFF GL20000 entries and restart the process.
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L Vail 65,271 on at

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RE: Year End Close not completed and BFF Records are in GL20000

Donnette,

Did they just keep operating and ignore the fact that the close failed? At this point, they can restore from the backup, perform the close and re-enter the missing transactions. You could also import the subsequent transactions using a copy of your current database.

Kind regards,

Leslie