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Supply chain | Supply Chain Management, Commerce
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Dynamics 365 Commerce as a headless CMS/e-commerce for custom storefront

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Posted on by 5

Hi. We are thinking to launch a new e-commerce product and I have some doubts if and what Dynamics products could/should we use. In general, it should consist of:

  • e-shop portal - it is quite specific and has some custom customer interactions, so it has to be customizable,
  • back office for finance and warehouse - for this part we think to use Dynamics F&O (Dynamics Finance and Dynamics Supply Chain Management) products. 

My current concern is about the e-shop part. Since it has to be customizable, we would like to build the client side/storefront our self, maybe with Nextjs or Gatsby to build a fast static website. In such case, could and should we use Dynamics Commerce for admin (CMS + e-commerce) part? The more detailed question is:

  • Could/should Dynamics Commerce be used as a headless CMS and headless e-commerce for Nextjs/Gatsby storefront? Or should we choose a lighter alternative like Strapi + CommerceLayer (just like an example) for such case? Or maybe it is possible to only use Dynamics as a headless e-commerce while choose an alternative headless CMS?

Yeah, that's quite an open question, but do you have any suggestions? I have no experience with Dynamics at all :)

  • Diogo_STMonteiro Profile Picture
    Microsoft Employee on at

    Hi,

    As you mentioned it's a quite open question, and probably you have more questions about our product, so I will recommend you visit our doc page for e-commerce, where you can find a useful information about it:

    docs.microsoft.com/.../overview

    I also recommend to take a look in our presentations from our engineers, where you can find some contents related with architecture, Best practices, How to extend the product, managing e-commerce site and content, etc..

    community.dynamics.com/.../techtalk-series-unlock-the-power-of-dynamics-365-commerce

    We have a yammer group, where community expose some questions and try to unblock other customer and partner questions or doubts:

    www.yammer.com/.../

  • superhp Profile Picture
    5 on at

    Thanks! The video presentations are awesome and answers most of my questions :)

    Just one more short question regarding the pricing. There are two options for Commerce: the core and e-commerce add-in (Commerce Pricing | Microsoft Dynamics 365). Is it true that the core option doesn't include CMS, site builder and default web storefront? Those components are only available in e-commerce add-in, right? And surround apps like Recommendations, Rating & Reviews and Fraud Protection - are they included with e-commerce add-in by default or have to bought separately?

    4670.commerce.jpg

  • superhp Profile Picture
    5 on at

    Does anyone have clarification regarding the last question about the licensing? If I split the question:

    1. What is included in the Commerce core product that costs 180 usd/user/month?

    2. Does this core product include Commerce Scale Unit / Retail API? We need to have an API to call it from our custom storefront.

    3. What is included in the e-commerce add in that additionally costs from 4000 usd/month?

  • ToddB Profile Picture
    Microsoft Employee on at

    Hi superhp,

    I would refer you to the Licensing Guide linked on the Dynamics 365 pricing page:

    dynamics.microsoft.com/.../

    While on this page, there should also be a Chat with a Microsoft sales specialist that can be used if you have questions that are not answered in the Licensing Guide.

    There is also information on the Before you buy page:

    docs.microsoft.com/.../before-you-buy

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