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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Crystal Print Engine E...
Microsoft Dynamics SL (Archived)

Crystal Print Engine Error 54

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Posted on by Community Member

I having issue with SL on a windows 7 machine. Where should I post this question?

We have a Windows 7 machine running MS Dynamics Process Manager program. It keeps locking up because of an error that comes up and says

"Cannot start print job. Report: S:\SL70\User_Rpts\40660.RPT

Crystal Print Engine Error 545 - Error in File S:\SL70\User_Rpts\40660.RPT.  Request Cancelled by the user"

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  • Suggested answer
    Ram Peru Profile Picture
    Ram Peru 2,830 on at

    Hello Pstoric,

    This issue seems either network printer incorrectly installed or report may have the invalid printer associated with the report.

    Please follow the below KB article to solve your solve problem.

    support.microsoft.com/.../844993

    Thanks,

    Perumalsamy R

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Found my answer support.microsoft.com/.../913416

  • Darren Welch Profile Picture
    Darren Welch 85 on at

    pstoric what was the answer you found because that link is gone now?

  • Suggested answer
    CFROTON Profile Picture
    CFROTON 4,710 on at

    Darren,

    Checked the "No Printer" option in Crystal for the custom reports.

    1.  Open the report in Business Objects Crystal Reports.  

    2.  On the File menu, click Printer Setup .  

    3.  Click to select the No Printer check box.  

    4.  Click OK , click Save , and then close Business Objects Crystal Reports.

    Hope this helps resolve this issue for you.

    Thank you

    Carolyn

    MSDSL Technical Support

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