Dynamics Community Forum Thread Details

Dynamics SL 2015CU2 Single User login failure

Upgrading client to SL2015CU2. They're a small single-user operation and I would have thought this would be a piece of cake (what was I thinking?) The installation of everything seemed to go fine. I copied the MDF and LDF files for the databases from the old workstation and attached them to the new SQL2014 incident on the new workstation; database maintenance went through smoothly. However, when I try to login to the application, I'm able to select server, system database name, enter user ID and password and select company. At that point, the login fails with the dreaded "...has stopped working" message.

Looking at the windows event, I see the following:

Log Name:      Application
Source:        Application Error
Date:          8/17/2017 5:14:41 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SERVER
Description:
Faulting application name: MSDynamicsSL.exe, version: 9.2.41201.2, time stamp: 0x58406931
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098858e
Exception code: 0xc0000409
Fault offset: 0x0009f967
Faulting process id: 0x20d0
Faulting application start time: 0x01d3179dc3d0b7bf
Faulting application path: C:\MDSL\SL\Applications\MSDynamicsSL.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR110.dll
Report Id: 8db8517f-4e03-44bd-aca5-530ec725a1b2
Faulting package full name:
Faulting package-relative application ID:

I verified that the MSVCR110.dll file is in the system32 folder. I have uninstalled/reinstalled SL. I've rerun the Database Maintenance Process. I've looked at the Hotfix list and didn't find any that appeared to be related for this version.

Any ideas on how to fix this? Any help appreciated as always.

Stuart Nottingham

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