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Small and medium business | Business Central, N...
Suggested answer

Approval Notifications

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Posted on by 215
Hi Everyone

For approval notifications like this:
 

Is it possible to change the Subject line in standard BC or does it require development?

Regards,
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    16,318 Super User 2025 Season 1 on at
    Approval Notifications
    To customize the subject line, you would need to modify the notification templates, which typically requires development.
  • Suggested answer
    Jainam M. Kothari Profile Picture
    7,921 on at
    Approval Notifications
    Hello,
     
    It requires the Customization.
  • Suggested answer
    YUN ZHU Profile Picture
    82,673 Super User 2025 Season 1 on at
    Approval Notifications
    Hi, hope the following helps.
    How to change default subject of the email when sending mail in Dynamics 365 Business Central – Customization
     
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    28,145 Super User 2025 Season 1 on at
    Approval Notifications
    Yes, it needs development, you can't change it in the user interface. The AI answer below is incorrect.
     
  • Suggested answer
    Holly Huffman Profile Picture
    6,078 on at
    Approval Notifications
    Good morning, afternoon, or evening depending on your location!
     
    Yes, you can customize the Subject line for approval notifications in Microsoft Dynamics 365 Business Central, but it requires modifying the Notification Email report (Report 1320).
     
    Options for Changing the Subject Line:
    1. Standard Configuration (Limited Customization):
      • Business Central allows basic customization of workflow notifications.
      • You can modify notification settings in Workflow Notification Setup, but changing the subject line directly isn't available in standard settings.
    2. Custom Report Layout (No Development Required):
      • You can create a Custom Report Layout for Report 1320 - Notification Email.
      • Navigate to Report Layouts and modify the email template to adjust the subject line.
    3. Development Approach (More Flexibility):
      • If deeper customization is needed, you can modify Codeunit 1510 - Notification Management.
      • This allows you to dynamically adjust the subject line based on approval type (e.g., "New Order Approval" vs. "Revised Order Approval").
    Next Steps:
    • If you want a quick fix, try modifying Report 1320 via Custom Report Layouts.
    • If you need dynamic subject lines, a developer may need to adjust Codeunit 1510.
     
    Hope this helps some!

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