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Microsoft Dynamics AX (Archived)

Pick Up Order errror

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Dear Concern ,

In Dynamics AX 2012 when i am trying to click on the pick up order after selecting specific order following error is occurring After viewing the event .

"

Object reference not set to an instance of an object.: System.NullReferenceException: Object reference not set to an instance of an object. at Microsoft.Dynamics.Retail.Pos.DataManager.CustomerDataManager.ConvertToTransactionalCustomer(Customer axCustomer) at LSRetailPosis.BusinessLogic.CustomerSystem.GetCustomerInfo(String customerId) at Microsoft.Dynamics.Retail.Pos.SalesOrder.SerializationHelper.GetTransactionFromInfo(CustomerOrderInfo orderInfo, SalesOrder salesOrderService) at Microsoft.Dynamics.Retail.Pos.SalesOrder.SalesOrder.GetCustomerOrder(Boolean& retValue, String orderId, String& comment, IRetailTransaction& posTransaction) at Microsoft.Dynamics.Retail.Pos.SalesOrder.WinFormsTouch.SalesOrderActions.GetCustomerOrder(String orderId, CustomerOrderType orderType, CustomerOrderMode forMode) at Microsoft.Dynamics.Retail.Pos.SalesOrder.WinFormsTouch.frmGetSalesOrder.btnPickUp_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) at DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) at DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam).

kindly help me out regarding mentioned issue.

thanks and regards.

Amir khan 

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I have the same question (0)
  • Giridhar retail Profile Picture
    30 on at

    HI Amir,

     

            I am also facing this error.kindly let me know if you are resolved this error.

     

    Thanks & Regards

    Giri

    8892304455

     

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