Hi All,
We have an internally designed software, which we use to create Sales and Cost of Sales invoices. These invoices get pushed through GP during a month-end reconciliation process. Once the batches are in GP we check them and post. We use 3 currencies - EUR, USD and GBP. We have been operating the same way for more than 10 years and we haven't changed any multi currency options since the initial set up. Suddenly, we are unable to post the cost of sales invoices in USD and EUR (all sales invoices got posted successfully in all 3 currencies). Our internally designed software pushed them through GP and they look fine but only the GBP ones were successfully posted. We tried to post an invoice manually in USD and it worked but GP doesn't want to post the cost of sales invoices that were generated by our internal system in USD and EUR. This was escalated to our IT team but they are saying that if the problem lies within our internal software the invoices won't get pushed through GP and they believe the problem is within GP. Do you have any suggestions what could be done in this case?
Thank you very much for your help!
P.S. We use GP Version 2009.
*This post is locked for comments