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Hi - I am from the UK and using Nav 2017.
we invoice all customers in advance before we provide goods.
I am successfully raising a prepayment invoice - the document layout for which states the is not a tax invoice it is a request for payment.
onec payment is received and allocated against the prepayment invoice - we ship and invoice the goods.
I need the final invoice to show the VAT breakdown so the customer can use it to support the tax.
However, it shows VAT at zero which is not correct.
Does anyone know how to rectify this?
Because the prepayment amount is added to the sales invoice and a negative line, the final Sales Invoice value is zero (original amount - prepayment amount). Therefor there's no VAT amount to be shown in the final invoice. I think you have tow options.
Option 1
Develop a custom report to show the VAT amount in sales Invoice and show the prepayment line after the total as a payment.
Option 2
Change your process and request the payment the pro-forma invoice. Then you can post the actual invoice with the correct value and it will show the correct VAT amount.
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