Hi - I am from the UK and using Nav 2017.
we invoice all customers in advance before we provide goods.
I am successfully raising a prepayment invoice - the document layout for which states the is not a tax invoice it is a request for payment.
onec payment is received and allocated against the prepayment invoice - we ship and invoice the goods.
I need the final invoice to show the VAT breakdown so the customer can use it to support the tax.
However, it shows VAT at zero which is not correct.
Does anyone know how to rectify this?