How do you recreate an SOP sales order once a return has been done?

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Posted on by jlombardo

We needed to back out the invoice from October to reinvoice in the month of September for AR aging & financials. We did a return & applied it to the invoice. However, it did not recreate the sales order in our SOP Orders Batch & we are unable to find it in any open batch. How do we get it to recreated to allow us to reinvoice it with the correct date?

As an analogy.. When you void a check in payables, it automatically recreates the open payable, so that you can pay it at a later time or edit/void the payable as needed.

Please advise. Thank you!

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Microsoft Dynamics GP