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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / debug without resource...
Small and medium business | Business Central, N...
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debug without resource exposure policy

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Posted on by SantiagoM 17
Hello everyone.
We have this situation I need help with:
We have certified an app that is available in the marketplace.
A customer where they cannot share their data/environment for privacy reasons, and we cannot provide them with the code for "intellectual property" reasons.
The 4 options of the resource exposure policy are disabled(or enabled , depending on how you look at it), so it is not possible to see or debug the code in any way.
 
In such a situation, is there any way to try to reproduce a complex bug in order to fix it?
(such as snapshot debugging, which does not work because the policies are disabled).
Categories:
Business Central
  • Suggested answer
    TeddyH Profile Picture
    TeddyH 12,868 Super User 2024 Season 1 on at
    debug without resource exposure policy
    Unfortunately not. if they cannot share their environment, the only way is for them to share the call stack. You can then use the call stack to guess the issue.
  • SantiagoM Profile Picture
    SantiagoM 17 on at
    debug without resource exposure policy
    Hello, Thank you for your answers
    yes, it is a particular problem, which we have not been able to reproduce by ourselves. Probably due to specific data or settings that differ between them and us.
    We will have to keep trying in the classical way.
     
    Thanks!
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 17,965 Super User 2024 Season 2 on at
    debug without resource exposure policy
    Hi,
     
    There is no way, but you can spin a Cronus environment and ask them to replicate there.
     
    That seems only way to have access to Cronus data to see it. I know it will be tough but that seems only way to proceed further.
     
    Regards,
    Saurav Dhyani
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    debug without resource exposure policy
    Hi, unfortunately, there is no way as far as I know. You can only convince one party to share data or to share code.
    However, general bugs should be able to be reproduced through the same operations. Is this a very special problem?
     
     
    Hopefully other experts can give you better advice.
     
     
    Thanks.
    ZHU
     

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