Web API post is correct but the data in the form is not

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Posted on by Community Member Microsoft Employee

Hi.

I've got the following query which is creating a new incident:

{
	"im360_caseorigin" : "123123123",
    "title" : "TEST2 created",
    "description" : "TEST2 created",
    "im360_systemcreated" : true,
    "im360_systmemmanaged" : false,
    "statuscode" : "21323111",
    "customerid_account@odata.bind" : "/accounts(c836e945-a425-e911-a966-000d3a30eb04)",
    "customerid_contact@odata.bind" : "/contacts(a1908c01-2444-e911-a96b-000d3a1e6063)"
}

but when checking the web interface, the Account is set to Contact and Contact is empty. If I individually query account and contact with the previous values I get an answer with the right values.

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Kalpavruksh D365 CoE 2,545 on at

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RE: Web API post is correct but the data in the form is not

Hi,

You have set a contact and account to customerid field in the same request.

Customerid field can be set to either contact or account but not both at the same time.

Please find the contact lookup field(LogicalName) and set the value with web API request.