
Hi,
We use "Server-Side Synchronization or Email Router" for Incoming/Outgoing Email and Appointments, Contacts and Task.
My Personal Option is set to "Email messages in response to Dynamics 365 email".
Now it works so that if through the App for Outlook the email is tracked, it gets into CRM and also the answer to this email is automatically tracked in CRM.
Is there any option to turn off this automatic tracking and track only through the App for Outlook?
Thak you
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