Hello,
I have an invoice and payment that was received and was posted. The problem is, the person that entered the information typed the wrong amount (got one customer confused with another) and I need to delete or void the payments for each customer so I can resubmit them under the correct accounts. How can I do this for a posted transaction (I need to do this for the invoice as well but I'm sure it's the same process).
Thanks,
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Void Payment Transaction .
Goto-->Transactions-->Sales-->Posted Transactions. Call Customer -->Select Document Type "Payment" or Invoice -->Select PaymentNo or Invoice No and Enter valid date on Void Date and Posting Date and Void it.
First you Void your Payment and than invoice if require.
Hope above solution will help you.
Thanks
Sandip
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