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Currency Issue in NAV

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Posted on by HunterCodi

We have a Sales Order that we are trying delete 1 line amount that has a prepayment, but NAV will not let us undo the prepayment so that we may delete that line. It is telling us there is a currency issue. How do we correct this issue in order to get that line off before adding the correct line / amount and invoicing?

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Amit Baru 3,037 on at

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Hi,

Remove Currency in Header and then remove the line in Sales line table.

Regards

Amit Sharma.

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YUN ZHU 95,739 Super User 2025 Season 2 on at

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Hi, Have you tried posting the Prepayment Credit Memo first?

More details:

https://docs.microsoft.com/en-us/dynamics-nav-app/finance-how-to-correct-prepayments#to-correct-a-prepayment

If it is difficult to find the problem, I recommend trying to debug it in the development environment.

More details: (need developer license)

https://docs.microsoft.com/en-us/dynamics-nav/walkthrough--debugging-the-microsoft-dynamics-nav-windows-client

Hope this helps.

Thanks.
ZHU

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Nitin Verma 21,708 Moderator on at

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Hi,

I remember we had to do customize this functionality to achieve this and other requirement as well, if we have to remove the lines, we have first do the Cr. memo for the posted invoices and then delete the sales line so that it clear the Prepayment amount and reset the prepayment % field.

Thanks

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Inge M. Bruvik 1,111 Moderator on at

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Maybe you can show the exact error message you are getting from NAV? Then we can see if it is a general currency issue or a issue specific for the order you are working on. The latter is the most likely i guess.

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