web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Regarding dropdown empty when creating workflow

(0) ShareShare
ReportReport
Posted on by 92

What would cause the regarding field to be not available when creating a workflow to link back to the record?

DI_5F00_Goal_5F00_RegardingMissing.jpg

I have the same question (0)
  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at
    RE: Regarding dropdown empty when creating workflow

    Hi,

    Please enable below property on your custom entity:

    pastedimage1674540827167v1.png

    I tried creating one custom entity and observed when above highlighted properties is off or not checked then regarding field will remain blank.

    Once we checked the above highlighted field then regarding field is populating properly.

    Also, mean time please check below link:

     

  • Verified answer
    Naveen Ganeshe Profile Picture
    3,397 User Group Leader on at
    RE: Regarding dropdown empty when creating workflow

    Hi VANTAGE,

    As pradeep said, You must enable the activities: pastedimage1674554031146v1.png

  • VANTAGE Profile Picture
    92 on at
    RE: Regarding dropdown empty when creating workflow

    Hi Pradeep, That checkbox was already checked but Naveen's suggestion worked. I had to go into customization in classic view and click on entity to get those additional options and Activities was not checked. I am nore sure where that option is in new model driven UI.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 159

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 152

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 134 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans