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Regarding dropdown empty when creating workflow

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Posted on by 90

What would cause the regarding field to be not available when creating a workflow to link back to the record?

DI_5F00_Goal_5F00_RegardingMissing.jpg

  • VANTAGE Profile Picture
    VANTAGE 90 on at
    RE: Regarding dropdown empty when creating workflow

    Hi Pradeep, That checkbox was already checked but Naveen's suggestion worked. I had to go into customization in classic view and click on entity to get those additional options and Activities was not checked. I am nore sure where that option is in new model driven UI.

  • Verified answer
    Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,393 User Group Leader on at
    RE: Regarding dropdown empty when creating workflow

    Hi VANTAGE,

    As pradeep said, You must enable the activities: pastedimage1674554031146v1.png

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User 2024 Season 2 on at
    RE: Regarding dropdown empty when creating workflow

    Hi,

    Please enable below property on your custom entity:

    pastedimage1674540827167v1.png

    I tried creating one custom entity and observed when above highlighted properties is off or not checked then regarding field will remain blank.

    Once we checked the above highlighted field then regarding field is populating properly.

    Also, mean time please check below link:

     

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