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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Regarding dropdown emp...
Customer experience | Sales, Customer Insights,...
Answered

Regarding dropdown empty when creating workflow

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Posted on by VANTAGE 92

What would cause the regarding field to be not available when creating a workflow to link back to the record?

DI_5F00_Goal_5F00_RegardingMissing.jpg

I have the same question (0)
  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    Please enable below property on your custom entity:

    pastedimage1674540827167v1.png

    I tried creating one custom entity and observed when above highlighted properties is off or not checked then regarding field will remain blank.

    Once we checked the above highlighted field then regarding field is populating properly.

    Also, mean time please check below link:

     

  • Verified answer
    Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,397 User Group Leader on at

    Hi VANTAGE,

    As pradeep said, You must enable the activities: pastedimage1674554031146v1.png

  • VANTAGE Profile Picture
    VANTAGE 92 on at

    Hi Pradeep, That checkbox was already checked but Naveen's suggestion worked. I had to go into customization in classic view and click on entity to get those additional options and Activities was not checked. I am nore sure where that option is in new model driven UI.

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