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One of our AP guys entered a Voucher & Adjustment entry for $40,000 and by error they entered $40,000 in to Discount tab and released the batch, when he approached me I told them to do a excat reversal with a Debit Adjustment and told them to include $40,000 in the discount tab to offset the entry (Not sure whether I made the right choice).
The problem now is that when we try to do a Zero check to wipe off the subledger balances, I am able to pull up only the AD batch and couldnt pull up the Voucher batch.
Does anyone have a quick fix to this, thanks in advance for the help.
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Hi,
Is there a VO for $40,000 open on the Vendor's account if you look at the Aging report?
If the $40,000 is on the Aging, look at that voucher in Document Maintenance at the Selected checkbox. It may already be selected for payment by another batch.
You probably could have paid the voucher even with the discount. Some terms ignore discounts entirely. If your system tries to take it, you can adjust the amount to pay in the Edit/Select documents for payment screen.
Laura
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