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Hi. I configured my custom Workflow approval (using Workflow group of 4 users - all with 'sequence' 1). After send approval request, in 'Notifications entries' are created 4 new records. In 'Approval User Setup' for every user I set the 'Instantly' notification schedule. Unfortunately - neither notification is send. 'Sent notification entries' table is empty. (also with 'Note' and 'Email' notification method).
What is a problem? I need to configure any other setup?
Hi, you can use the Send Test Email feature to test if the email can be sent.
More details:
https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email
Hope this helps.
Thanks.
ZHU
I checked job que setup - 'There is no error message' for Notification Entry Dispatcher.
I'm working in development environment (via container) - maybe this is a problem?
Problem occurs also with 'Note' notification method - so I think it is not problem with mail configuration.
Hi, You can check the Workflow Notifications settings first.
Then it could also be a problem with the sending mail account.
You can check the Email Outbox for any error messages.
Hope this helps.
Thanks.
ZHU
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