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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Dynamics 365 Voice Cha...
Service | Customer Service, Contact Center, Fie...
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Dynamics 365 Voice Channel Communication Credits

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Posted on by hlomax11 50

Hi All,

I am curious if there are communication credits included with the Voice Channel Add-In to Customer Service or if you need to purchase additional communication credits? Are their also additional costs for telephone #'s associated to the users who are licensed with Voice Channel? 

Thanks! 

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