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I have customer manager field on user but doesnt work for sending email

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Posted on by Waqas Latif

565

Hi All,

i have createe a custom manager field on user of the same entity user due to hierarchy and notification business asks.

i have created user lookup on User entity named Custom Manager

All the users are assigned on that lookup as Manager

But while sending email to Manager (custom field) via workflow it gives as error as the field is not party or does not exist.

please help for the resolution.

Regards, need urgent support

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Waqas Latif 565 on at

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The user used for ownership of Workflow was not having the email ID assigned. Although, the user is not used in email or sending email.

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