Announcements
No record found.
Hello Forum,
The Wave 2 upgrade on my Dynamics 365 GCC instance is failing with below error. Any ideas?
Hi,
As per error log it seems some dashboard component is missing.
<Required key="13" type="60" displayName="Customer Service Operations Dashboard" solution="msdynce_Service (9.0.5.56)"
id="{4e76815a-1f63-df11-ae90-00155d2e3002}" />
I would recommend to log support ticket with microsoft.
https://admin.powerplatform microsoft.com/support
Dear Partner,
This issue can be resolved by raised support case with MS or Alternatively use self-serve tool RemoveActiveCustomizations to remove unmanaged customizations. They will have to navigate to the complaining form, open up the Solution Layering UI and this option is available by clicking on three elipsis.
Reagrds,
Mohamed Sanuj Basheer
Created a MS support ticket for this. MS has acknowledged the issue and providing a fix from their side. Thanks for the replies forum.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 73 Super User 2026 Season 1
Muhammad Shahzad Sh... 69 Most Valuable Professional
11manish 50
