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Microsoft Dynamics AX (Archived)

Purchase Requisitions not showing up in Release view

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Posted on by 1,200

We are in the infancy of a project to convert from 4.0 to 2012. One of the plans is to leverage the new Procurement Module for our purchase requistitions. I have been working on getting our dev client to the point we can present a demo to the business. The documentation in this area seems a bit sparse and only covers surface topics.

Currently I have a workflow designed and have been sucessful at getting a purchase requistion to approved status however none of them are showing up in the "Release approved purchase requistions" form like they are supposed to. What configuration is missing here that I need to do? I have lots of approved reqs at this point and I need to be able to demo the process end to end from Req to purchase order.

Any advice would be most helpful!

 

Sincerely,

Anna P.

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I have the same question (0)
  • Tim Schofield Profile Picture
    on at

    Are they converting to purchase orders automatically? There's a parameter, I think it's on the Procurement parameters which is set so that approved purchase requisitions are automatically released to purchase orders

  • A Petersen Profile Picture
    1,200 on at

    No it is not setup to convert automatically. I have checked for PO's just in case but there are none.  I imagine there is some setup that is missing somewhere but I have read the procurement docs out there from microsoft and I am just not seeing where anything is missing. Any help would be greatly appreciated!

  • Suggested answer
    Community Member Profile Picture
    on at

    We were having the same issue. However, after a lot of digging, we found out that it required the batch group for workflows to actually be running in order to have the PO created. We had previously just been using the workflow tutorial processor which apparently wasn't sufficient for creating the PO. Hope this helps!

  • A Petersen Profile Picture
    1,200 on at

    Are you trying to get the Po's to auto create then? Our guys actually do not want that. They want to be able to manually create the PO from the requisition but we are just not seeing them in the form where they are supposed to do that. I am set up in the Purchasing Agent role so I don't think it is security related but maybe I am wrong?

  • Community Member Profile Picture
    on at

    No. When the requisitions get approved, they now appear in the Release approved purchase requisitions screen. Before we had the workflow batch running, they never got to that screen.

  • A Petersen Profile Picture
    1,200 on at

    What is the details for the batch job? This sounds exactly like our problem!! :)

     

    I think I found it under Workflow infrastructure configuration. Crossing my fingers that is the issue. Thanks for your help!

  • Community Member Profile Picture
    on at

    Yes that is where we set it up.

  • Suggested answer
    Community Member Profile Picture
    on at

    It is my understanding that a batch job will exectue to move the purchase req to the release approved purchase req list page.

    I would start by validating batch job setup.

    (1) AOS is a batch server...

    go to System administration> Setup > Server configuration (Is batch Server is selected)

    The appropriate AOS instance name should be selected as a batch server

    (2) Batch group blank has a selected batch server

    go to System administration> Setup > Batch Group

    Click on the blank batch group then select the batch server tab.

    There needs to be a server name selected on the batch server tab.

    (3) Delete an reconfigure batch jobs  (especially if you restored the DB where another AOS was being used)

    If the above steps do not resolve the issue, then delete and re-add the batch jobs

    (a) Navigate to COMPANY/System administration/Area page > Inquiries > Batch Jobs > Batch Jobs

    (b) Select batch job with status executing, click functions and change the status to canceling

    (c) Refresh, AX 2012 will change canceling jobs to waiting

    (d) Select batch job with status waiting, click functions and change the status to withhold

    (e) Select batch job with status of withhold or ended, click functions delete

    Re-Configure Batch Jobs

    COMPANY/System administration/Area page > Setup > Workflow > Workflow infrastructure configuration

    Step through wizard to configure batch jobs

    If this doesn't resolve the issue, two more suggestions

    (1) Open the purchase req, Click the perform budget checking button (Financials tab)

    (2) Check workflow history to ensure there was no stopped error thrown

  • A Petersen Profile Picture
    1,200 on at

    I have an update from Microsoft regarding this workflow issue. It looks like it is a bug. They have replicated it on their system as well. They have given us a work around  for now.

    Here’s the work around:

    Once the requisition is approved, go to the Financials tab for the purchase requisition. Click on “View distributions”. If the Document accounting status is still in “In Process” status , click ”Reserve budget funds” in the financials tab. This should move the purchase requisition to the Release form.

  • Community Member Profile Picture
    on at

    After I wrote my response, I wanted to delete it.  If you are able to approve, then workflow is set up correclty.

    The company I work for also has submitted a hot fix request in this area.  I am able to repro an experience where approved purchase requistions do not get promoted to the release approved purchase requisiton list page.

    The issue repros when using work item queues in the purch req workflow.

    Are you using work item queues?

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