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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Marketing Email from a...
Customer Insights - Journeys forum

Marketing Email from address

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Posted on by AntonioV 80

If domain authentication is set up, does the from address in the Marketing Email needs to actually exist or I can use anything@domain as long/since as the domain is authenticated and only domain will be checked? The test mails are passing OK but would like to double check... 

Thanks,

Antonio

  • AntonioV Profile Picture
    AntonioV 80 on at
    RE: Marketing Email from address

    Thanks Karl,

    Yes we have that set, just wanted to check just in case

    Thank you for your answer.

    Antonio

  • Verified answer
    Karl Maybach Profile Picture
    Karl Maybach on at
    RE: Marketing Email from address

    Hi Antonio,

    No the address doesn't need to exist from a deliverability perspective, but it is important that the domain matches one of those that is authenticated using DKIM. More  info here:

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