Error when posting in Sales Invoice

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Posted on by Juniii

I tried searching this problem online but still no luck. Also, I tried to follow the instruction given by the prompt. Still no luck.

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Juniii 7 on at

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RE: Error when posting in Sales Invoice

Yay! Thanks!

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Ramiz 597 on at

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RE: Error when posting in Sales Invoice

Hi Juniii

You have changed Customer Dimension from Area to REV Type so you need to change it on the Invoice as well. Please update it on the invoice and try again posting.

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Juniii 7 on at

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RE: Error when posting in Sales Invoice

Here's the Customers dimension..

and when I deleted it, it gives me this error.

And upon following the instruction of appliwin. Here's the info of G/L Account 4-10005..

So, I changed the Customer dimension and copy the G/L Account 4-10005's dimension. Here's the proof..

And now it is giving me this error again.

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Jun Wang 8,152 Super User 2025 Season 2 on at

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RE: Error when posting in Sales Invoice

Ramiz is correct. go to chart of account, then open the gl account card as below example. Click Dimension, you will see how the dimension has been set up. This account is very likely be set up with Same code.

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Ramiz 597 on at

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RE: Error when posting in Sales Invoice

Chart of Accounts list page.

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Juniii 7 on at

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RE: Error when posting in Sales Invoice

Where can i see the G/L Account?

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Ramiz 597 on at

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RE: Error when posting in Sales Invoice

Then delete all default dimensions for that Customer and if you get error for G/L Account then delete for that as well.

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Juniii 7 on at

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RE: Error when posting in Sales Invoice

I actually want to remove it instead because it is only Customer having that error. If it is not. I already tried to change the values multiple times, but still getting this error.

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Ramiz 597 on at

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RE: Error when posting in Sales Invoice

The same has been setup for G/L Account 4-10005. so you need to either change or update it with a new value

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Juniii 7 on at

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RE: Error when posting in Sales Invoice

Yeah, I seen that one..

But when I removed/delete it — cause it is the only one customer have that dimension thing and the others have none. Now, It is giving me a new error after deleting/removing it.

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