Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error when posting in ...
Small and medium business | Business Central, N...
Answered

Error when posting in Sales Invoice

(1) ShareShare
ReportReport
Posted on by Juniii 7

I tried searching this problem online but still no luck. Also, I tried to follow the instruction given by the prompt. Still no luck.

pastedimage1683718212087v1.png

  • Juniii Profile Picture
    Juniii 7 on at
    RE: Error when posting in Sales Invoice

    Yay! Thanks!

  • Verified answer
    Ramiz Profile Picture
    Ramiz 344 on at
    RE: Error when posting in Sales Invoice

    Hi Juniii 

    You have changed Customer Dimension from Area to REV Type so you need to change it on the Invoice as well. Please update it on the invoice and try again posting.

    pastedimage1684142635269v2.png

    pastedimage1684142405678v1.png

  • Juniii Profile Picture
    Juniii 7 on at
    RE: Error when posting in Sales Invoice

    Here's the Customers dimension..

    pastedimage1684141302766v1.png

    and when I deleted it, it gives me this error.

    pastedimage1683889196110v2.png

    And upon following the instruction of appliwin. Here's the info of G/L Account 4-10005..

    pastedimage1684141645115v2.png

    So, I changed the Customer dimension and copy the G/L Account 4-10005's dimension. Here's the proof.. 

    pastedimage1684141864334v4.png 

    And now it is giving me this error again.

    pastedimage1684142007098v5.png

  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,443 Super User 2024 Season 2 on at
    RE: Error when posting in Sales Invoice

    Ramiz is correct. go to chart of account, then open the gl account card as below example. Click Dimension, you will see how the dimension has been set up. This account is very likely be set up with Same code.

    pastedimage1683893600091v1.png

    pastedimage1683893707553v2.png

  • Ramiz Profile Picture
    Ramiz 344 on at
    RE: Error when posting in Sales Invoice

    Chart of Accounts list page.

  • Juniii Profile Picture
    Juniii 7 on at
    RE: Error when posting in Sales Invoice

    Where can i see the G/L Account?

  • Suggested answer
    Ramiz Profile Picture
    Ramiz 344 on at
    RE: Error when posting in Sales Invoice

    Then delete all default dimensions for that Customer and if you get error for G/L Account then delete for that as well.

  • Juniii Profile Picture
    Juniii 7 on at
    RE: Error when posting in Sales Invoice

    I actually want to remove it instead because it is only Customer having that error. If it is not. I already tried to change the values multiple times, but still getting this error.

    pastedimage1683891617788v1.png

  • Ramiz Profile Picture
    Ramiz 344 on at
    RE: Error when posting in Sales Invoice

    The same has been setup for G/L Account 4-10005. so you need to either change or update it with a new value

  • Juniii Profile Picture
    Juniii 7 on at
    RE: Error when posting in Sales Invoice

    Yeah, I seen that one.. 

    pastedimage1683889074724v1.png


    But when I removed/delete it — cause it is the only one customer have that dimension thing and the others have none. Now, It is giving me a new error after deleting/removing it.

    pastedimage1683889196110v2.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans