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Customer experience | Sales, Customer Insights,...
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CRM not sending mail to users

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Posted on by 95

Hello all,

Please i need help with email setting  on Dynamics 365 customer engagement om prem.

I set up a google email server. And i linked a mailbox to it.

But the mailbox outgoing messages failed.

Please see the error message below;

An unknown error occurred while sending the email message "Your mailbox is now connected to Dynamics 365". Mailbox Kemi Akintayo didn't synchronize. The owner of the associated email server profile Gmail has been notified.


Email Server Error Code: UnknownOutgoingEmailIntegrationError Learn More

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Kindly help to resolve this issue.

Thank you

Regards

I have the same question (0)
  • erhan.keskin Profile Picture
    2,253 on at

    Hi Kemi,

    Please check this out and see if you are missing anything there?

    www.arbelatech.com/.../how-to-set-up-dynamics-365-and-gmail-integration-yes-you-can.html

    Regards,

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