web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Auditing for customer ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Auditing for customer portal in dynamics 365

(0) ShareShare
ReportReport
Posted on by AbiRami 516

Hi All,

I want to get the contact who created and modified records from customer portal in dynamics 365. For that I am using the following site,

https://www.inogic.com/blog/2018/09/identify-the-source-of-records-created-from-microsoft-portal-in-dynamics-365/?unapproved=132136&moderation-hash=5b3ca93d922f17ae4bc3153f94b5dfcd#comment-132136

I can get created by value but not modified by value although I am following the same steps for both. Kindly suggest.

Thanks,

Abirami

I have the same question (0)
  • Suggested answer
    Luis Figueiredo Profile Picture
    Luis Figueiredo Microsoft Employee on at

    Hello, 

    Regarding your question, and after having discussed your issue internally I'm suggesting you open a support ticket with Microsoft.

    The issue that you are reporting needs to have a deeper investigation, so please open a support ticket and we could investigate in more detail, you can use the following link: 

    Best Regards.

    Thank you for using Microsoft Dynamics 365 Communities,

    https://community.dynamics.com/crm/b/dynamicscrmsupportblog

    Dynamics CRM Support Engineer - Customer Engagement

    Microsoft

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 101 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 83

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans