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Microsoft Dynamics CRM (Archived)

Cases subgrid in Lead Form

Posted on by 1,545

We create a lot of leads for our existing accounts. In the lead form, we would like to display recent opened cases in a subgrid.

Here is what we tried:

1. Created a 1:N relationship between the Lead and Case entities

2. Inserted a subgrid showing only related records in the Lead Form

This subgrid comes up empty.

Thinking about it, we might be looking at an N:N relationship since many leads can be associated with many cases.

The behaviour we want is : When we create a lead for an existing account, we want to display a list or cases related to that same account in the lead form.

Any advice?

Thank you!

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  • yleclerc Profile Picture
    yleclerc 1,545 on at
    RE: Cases subgrid in Lead Form

    Thank Guido! Exactly what I was looking for!

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