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Microsoft Dynamics CRM (Archived)

Woodford or FieldOne license - 'License not found'

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Posted on by 255

Do you need Woodford license for any resource to use FieldOne Sky mobile app? I have 5 licenses in woodford but 50 licenses for fieldone (Mobile + desktop) however mobile user gets error 'License not found' unless I assign specific user in woodford.

And if above is the case, do we go for more licensing through Microsoft or Resco for woodford?

Thanks for any suggestions.

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi Abbas,

    The Resco licenses are separate and need to be assigned via Woodford.  To request additional licenses for Resco please reach out to the Microsoft CRM Support Team to assist.

    Thanks!

  • Suggested answer
    Abbas Khan Profile Picture
    255 on at

    Thanks Teresa, this helped.

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