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Small and medium business | Business Central, N...
Suggested Answer

Error Message When Trying to Access Integration Tables

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Posted on by 42

Greetings,

This is for the Cloud version of Business Central 16.

We are getting this error message when we attempt to access Integration tables for CDS/Sales. We get the error when we attempt to update an integration table via a CodeUnit or try to access the table via a URL to view what is in it. Example: businesscentral.dynamics.com/.../

Table connection for table type CRM must be registered using 
RegisterTableConnection or cmdlet New-NAVTableConnection before 
it can be used.

Any ideas on how to resolve it would be appreciated! Thanks.

I have the same question (0)
  • anthonywestphal Profile Picture
    35 on at

    Hi,

    Yes, we are getting the same error when attempting to access the "Accounts - Common Data Service" list in the front end. We also receive it on occasions when accessing certain fields in "Integration Tables and Mapping" after running a full sync.

    pastedimage1590381602296v1.png

    It is also, I believe, causing issues with the synchronisation between the common data service and BC. I tried running a full sync on "Customers" in which Sales had 82000 records and BC had 0. The intent was to have the sync created the 82000 records in BC (something we have previously been able to do prior to the April update ). The sync only created 500 of the records in BC. On checking the log the remaining 80000+ records were nowhere to be seen. Not under "failed" or "skipped". I assume this is to do with the above error.

    (Yes, the sync only coupled records was un-ticked.)

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Does this issue also happen when doing similar things via WebClient?

    Thanks.

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Could you please disable user mapping from the connection setup page and then perform a test connection. From there, try to see if it does work from the GUI only.

    Thanks.

  • eaf-joseph Profile Picture
    42 on at

    Marco, 

    They are disabled. It does the same thing via GUI and API.

    Please see attached settings.

    CDS-Connection-Settings.png

    Dynamics-365-Connection.png

    These are our current settings in our Sandbox, same setup in Production. Same issues on both.

    Thanks

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Best would be to raise this issue via your partner to Microsoft for further analysis. Maybe it is a time out when synch is running, but maybe this or maybe that are not very helpful. I guess a ticket would be best thing here.

    Thanks.

  • anthonywestphal Profile Picture
    35 on at

    I lodged a ticket with Microsoft and got this response:

    pastedimage1590633195987v2.png

    Looks like its in their hands now.

  • mobatali Profile Picture
    15 on at

    Any luckeaf-joseph  with this issue? we're having the same problem with BC V20.

    Thanks a lot

  • Suggested answer
    Nitin Verma Profile Picture
    21,698 Moderator on at

    Hi eaf-joseph ,

    Can you please try synchronize setup again and then try again? See the below image.

    pastedimage1651818183681v1.png

  • mobatali Profile Picture
    15 on at

    Hi Nitin,

    That's not an option since my code is running on an event subscription to read a CRM Contact Table.

    Thanks

    Mo

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