Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

USD Best Practice: Is it ideal to install the Live Assist by CafeX in CRM before deploying configuration/sample packages?

Posted on by 1,258

Hi, I want to get your thoughts about the order of the installation of packages in CRM. Should the Live Assist by CafeX be deployed first before the customconfig/sample packages?

I've had a situation, where in I encountered an issue when I installed the Live Assist in a preexisting Unified Service Desk application with all the customization and configuration. Some UII Actions has been duplicated. (Here's the FIX that worked for me).

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans