Hi, I am facing some issues related to the workflow process engine where it gets stuck and now not able to reset or take any further action on it. an instance sees below.
1) Due to Period Close. The user modifies the Purchase Order and resubmits the workflow. bud it gives an error and stopped. now I am not able to recall or make request change to modify anything and resubmit the workflow.
Stopped (unrecoverable): The accounting date cannot be updated. No ledger calendar period between the document's current accounting date 1/18/2021 and max allowed date 1/1/2025 allows posting. Check the ledger calendar setup or update the document date to be within the allowed postin
2) I try to resume the workflow by finding the cause of the stopped error. till I reach the exact error which was due to the period close this particular Purchase requisition start through this error. but others get resolved when I open the period.
Stopped (error): Workflow message '{B3BD6BCB-22F5-4052-9653-C32C5FB0B49F}' has exceeded the maximum retry attempts of 5.