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Small and medium business | Business Central, N...
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Can't open PDFs in a separate window in BC

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Posted on by 18
Previously, when I have opened PDFs in Business Central, the PDF opened in a separate window. As of this morning, PDFs only open in-window. I do not even have the option of viewing a PDF separately from the main window by right-clicking the PDF and selecting "open in separate window" or "open in separate tab." When I do, the resulting window or tab is blank. The closest thing to a workaround I have been able to find is to download the PDF and open it in Adobe, meaning I have to go into my Downloads folder and delete dozens of PDFs as clean-up.
 
The strange thing is that this seems to only affect PDFs. Other file types, like PNGs, still open in a separate window the same way they always have. I have tried searching for a solution for this issue. One suggestion was to open Settings in Edge, navigate to the "Downloads" tab, and turn off "Open Office files in the browser" to off and then close and re-launch Edge. However, this does not change the behavior in BC when I click on a PDF.
 
I found another answer online stating to navigate to the Document Management Parameters page and enable the "Open attachments in new window" option. However, I cannot find the Document Management Parameters page. If this is the solution, where would I find the Document Management Parameters page? Any advice would be sincerely appreciated.
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  • Verified answer
    YUN ZHU Profile Picture
    93,222 Super User 2025 Season 2 on at
    Can't open PDFs in a separate window in BC
    Has your BC been upgraded to BC26? The PDF preview function has been added to the standard.
    Business Central 2025 wave 1 (BC26): Preview PDF attachments directly in web client (No control add-in and APIs)
     
    Thanks
    ZHU
  • AJ-14051530-0 Profile Picture
    18 on at
    Can't open PDFs in a separate window in BC
    Thank you for your reply. Is there any way to turn this feature off?
  • Suggested answer
    YUN ZHU Profile Picture
    93,222 Super User 2025 Season 2 on at
    Can't open PDFs in a separate window in BC
    Unfortunately, as far as I know there is no way around it, Microsoft didn't create a special permission for this functionality.
     
    Thanks.
    ZHU

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