News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Production won't b...

Customer experience | Sales, Customer Insights,...

Unanswered

Production won't backup restore to sandbox help

(0) Share

Report

Report

Posted on by BarryH23

70

I have Dynamics 365 online

I created a sandbox instance and attempted to restore a backup from the production environment via the power platform admin center as per the Microsoft guide.

However no matter what I do the production backup/restore window always says No valid targets, even though on my environments page I have a live sandbox which is running on a URL.

I've also tried creating a sandbox with no database, doesn't work either

Do I need a certain license or something to be able to restore backups onto sandbox?

All responses Img

All responses (1)

Answers Img

Answers (0)

PerezAguiar on at

Like (0)

Report

RE: Production won't backup restore to sandbox help

hey Barry.

Can you paste a screenshot of the issue? The issue might be temporary. Also, you might want to reach Microsoft Support on this.

If you have a Dynamics Production instance (with dynamics apps deployed), you can only perform copies (or restore) to instances with a database (and with a Dynamics app).

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,214 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans