Updating a Field Based On Status Change

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I am working with the Orders form and I am trying to update a FieldA whenever the status changes to Cancelled or Fulfilled. I created a workflow process that triggers on Status change to Update FieldA to Cancelled when status Reason is Cancelled and FieldA to Fulfilled when status reason is Fulfilled. Options for Automatic Processes is set to Start when After Before, Before. The result is, FAILURE!

If I change the workflow to update FieldA to Cancelled on Status change it works. Something with the Check Conditions is causing a problem.

Any one got an idea?

Thanks

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Kishor Kumar 3,710 on at

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RE: Updating a Field Based On Status Change

You can go for plugins probably
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Eccountable 10 on at

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RE: Updating a Field Based On Status Change

Dear G,

Mohammad is correct, you cannot update the record after you have updated the status to closed. Here are some other options for you:

1. If you are a developer, you can write a plugin that runs before the record status is updated. Here is some information about writing plugins: https://msdn.microsoft.com/en-us/library/gg594416.aspx

2. Create a related table that carries the value of the FieldA, and it will still be writable even after your order status is closed.

3. Remove the buttons from the order form (using Ribbon Workbench) and add checkboxes on the order to indicate that the order is cancelled or fulfilled, then use a workflow to update FieldA and change the status to cancelled or fulfilled.

If you found any of this helpful, please indicate it as the answer.

Thanks,

Nelson Johnson
Mahendar Pal 45,095 on at

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RE: Updating a Field Based On Status Change

Sharing screenshot can help, share what you have done, before trigger should work in syn workflow.
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ARIFNIIT 1,391 on at

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RE: Updating a Field Based On Status Change

you can not update any field when state is Inactive. In this case you can use plugin.

Register this Plugin on update of status and Pre-Operation. inside plugin you can check status and on the base of status you can assign FieldA value , no need to update it.