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Dynamics 365 Community / Forums / FastTrack for Dynamics 365 forum / Will the credit note q...
FastTrack for Dynamics 365 forum
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Will the credit note quantity gets added back on the original PO line?

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Posted on 1 Mar 2024 15:50:49 by Community member 7
When we partially invoice the PO and do a credit note to that PO, will the credit note quantity gets added back in the original PO.
 
On a PO, created a line item with 1000 qty, did product receipt and invoice for 500 qty.
Next did a request change and added a negative line with same item on the same order with 200 qty and did receipt and invoice for it.
Now, for the original line, the system shows unposted receipt as 500 instead of 700 qty (Unposted receipt of 500 qty + negative line qty 200). Will the system allow this scenario?
 
The business requirement is, taking the same example above,
PO is created with 1000 qty as line 1, product receipt and invoice done for 500 qty,
A credit note (return to vendor) is made with 200 qty as line 2 on same PO using request change option.
A new invoice has come in for 200 qty for same PO, how can we post the invoice of 200 qty? As we have a credit of 200 qty, how can we apply that on this PO?
 
Could anyone please answer this. Thanks in advance.
 
 
  • AndrĂ© Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 293,361 Super User 2025 Season 1 on 04 Mar 2024 at 22:03:55
    Will the credit note quantity gets added back on the original PO line?
    Hi,
     
    It is not possible to register the negative quantity on the original PO line. You can't change the sign of a PO line. As mentioned, you can link the lines using inventory marking.
  • Community member Profile Picture
    Community member 7 on 01 Mar 2024 at 22:08:08
    Will the credit note quantity gets added back on the original PO line?
    Hi Andre,
    New invoice may come for any qty, the thing is, can credit note qty be applied on original PO line which can be used as an additional receipt and invoice.? Can the credit note qty be added back to original PO line. In system it is not adding back to original line, so how can we use credit note qty against any new invoice that come in for same PO?
     
    thank you.
  • AndrĂ© Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 293,361 Super User 2025 Season 1 on 01 Mar 2024 at 21:36:43
    Will the credit note quantity gets added back on the original PO line?
    Hi Community member,
     
    You added a lot of details, but I wonder why you get an invoice for 200 and not 500. Can you explain more about the additional invoice for 200?
     
    You can't link the PO lines directly. You can use inventory marking to connect the inventory transactions for the original line and the return. In case you expect 700 delivery after the return, you can change the remaining quantity on the original PO line.

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