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Unable to send approval request via device user - Dynamic Business Central Online Version

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This error massage was popup when i am trying to send approval request for purchase order trough device user account. Any solution for this?

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  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Unable to send approval request via device user - Dynamic Business Central Online Version

    As Horia says, the device licenses are limited to specific operations as are the team member licenses.

    So you need to contact your partner and make surre you have the correct licenses for the operations that are needed for your users and for your business flows.

  • Horia Micu Profile Picture
    Horia Micu on at
    RE: Unable to send approval request via device user - Dynamic Business Central Online Version

    Hello,

     This is by design, users with the Device license can't perform the following tasks in Business Central:

     Set up jobs to run as scheduled tasks in the job queue. Device users are concurrent users and, therefore, we can't ensure that the involved user is present in the system when a task is executed, which is required.

    learn.microsoft.com/.../licensing

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