We are working with a client running the Wiise version of BC.
They have set up EDI imports for Sales Orders from some of their customers and we have create OCR functionality for other customers via PowerFlow. This is all working very well but there are issues with the standard functionality around the use of UDF's.
The customer masters have UDF's for additional information such as Routing, Picking and Packing instructions.
When a Sales Order is created manually, the information from the UDF's are populated into the Sales Headers and all is correct.
When the EDI or OCR processes are used to create the Sales Orders, the UDF's are ignored.
We are in the process of setting up another Powerflow to update the Sales Order records in the system by reading the data from the Customer Master records and then populating the fields in the Sales Header.
Is there anyone out there who knows whether there is a standard process that can be or should be run to trigger the same processes in the system which occurs at the time of a manual entry.
Any advice would be most welcome.
Thank you
Ina