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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Automatic record creat...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Automatic record creation rule convert rule item with lookup field issue

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Posted on by Low Chen THye 65

We have use the ARC with condition where we set the condition with some lookup field value, so the issue is that when we import the ARC to different environment, the lookup field guid is different, is there a better way for us to ensure the lookup field guid is the same?

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  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv Microsoft Employee on at

    Hi partner,

    The "guid" is generated by the system and cannot be modified.

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