Invoice Adjustments

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Posted on by Community Member

Hello!

I am very new to Great Plains, and also accounting. This is my first position as an accounting clerk after having finished my Associate Degree in Accounting. My question may seem very basic, but I am having a hard time finding a solution using Great Plains.

I currently mostly do the AP and AR for my company.

When entering a payment received from a customer, I accidently did not change the "Document Type" in the Payables transaction entry window. After I posted the transaction I realized my mistake.

What is the best way to adjust the transaction once it has been posted and post the correct transaction (as a return)?

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Angel Nuñez on at

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You probably can use the Void Historical Payables Transaction option in the Purchasing module and start all over again.

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Bill Campbell 12 on at

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As a starting point when you receive payment from a customer you would want to record this in the CASH RECEIPTS window under the Sales >> Transaction >> Cash Receipts

To remove the Entry in Payables you would use the Void Open Transaction in the Purchase >> Transaction Void Open Payable Window

If you need more assistance please post more details to the forum.

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coquisalsa 2,725 on at

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Void Historical Payables Transactions window

Purchasing >> Transactions >> Void Historical Transactions

Use the Void Historical Payables Transactions window to void historical transactions. You can void fully applied cash, check, or credit card payments. A transaction must be fully paid and applied before it appears in the scrolling window. You also can void historical credit memos and returns.

Void Open Payables Transactions window

Purchasing >> Transactions >> Void Open Transactions

Use the Void Open Payables Transactions window to void open transactions. You can void only documents that are posted and completely unapplied. (If a voucher is fully applied or fully paid off, it won't appear in the scrolling window and you can't void it.)

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Community Member on at

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Am I able to void a "return" Payable transaction if it is in a batch?

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Community Member on at

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Thank you all for your help! You are all so kind!

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