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Customer experience | Sales, Customer Insights,...
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Import from Microsoft Forms

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Posted on by 35

Is it possible to import a survey from MS Forms into MS Dynamics Customer Voice?

  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    Customer Voice does not support importing MS Forms

  • Mattw112b Profile Picture
    387 on at

    Welly,

    The other day I was working in MS Forms... I made a form etc.  Then I went over to Customer Voice and created a new project... I was very surprised when it popped up a message saying that it noticed I was recently working on a form, would I like to duplicate it here?  Or something along those lines.  I clicked yes and it auto brought over my MS Form I had just been working on into Customer Voice!!  So now I am trying to do this again to move another form over.  But I can't figure out the right steps to get it to prompt me again?  How do I "get it to notice" I was working on a MS Form, then ask to bring it over?

  • OpeOsibemekun Profile Picture
    on at

    Hello Welly, If I want to switch from Microsoft forms to D365 customer voice, will D365 CV replace Microsoft Forms completely, meaning old forms will be transferred? or will I need to disable Microsoft forms?

    If not, how can I easily migrate already created surveys and responses from Forms across to D365 customer voice.

  • jhstone Profile Picture
    on at

    Forms Pro, there is a transition path docs.microsoft.com/.../forms-pro-transition

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