Is it possible to import a survey from MS Forms into MS Dynamics Customer Voice?
Forms Pro, there is a transition path docs.microsoft.com/.../forms-pro-transition
Hello Welly, If I want to switch from Microsoft forms to D365 customer voice, will D365 CV replace Microsoft Forms completely, meaning old forms will be transferred? or will I need to disable Microsoft forms?
If not, how can I easily migrate already created surveys and responses from Forms across to D365 customer voice.
Welly,
The other day I was working in MS Forms... I made a form etc. Then I went over to Customer Voice and created a new project... I was very surprised when it popped up a message saying that it noticed I was recently working on a form, would I like to duplicate it here? Or something along those lines. I clicked yes and it auto brought over my MS Form I had just been working on into Customer Voice!! So now I am trying to do this again to move another form over. But I can't figure out the right steps to get it to prompt me again? How do I "get it to notice" I was working on a MS Form, then ask to bring it over?
Customer Voice does not support importing MS Forms
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