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Small and medium business | Business Central, N...
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NAV 2016 Report ID 10075 Sales Order NAVNA9.00.00.48628 05/30/17 printing sales line entries in random sequence

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Posted on by 65

Just found out after CU61 upgrade (from CU10), the Sales Order report (ID 10075,  code NAVNA9.00.00.48628 05/30/17), when printing, will print the sales order entry lines in random sequence, i.e, it will print the entries lines with comments first, then lines with Item No entries, certain items first, skip to next ones, back to a normal sequence, but skip to another line etc. The combination is random, but not the way the sales order was entered.

This creates frustration because we enter sales orders with some comments (using the Description field but nothing else), and we enter certain similar items follow by other category of items to show the customer. But, when printed, the report rendered the sequence totally in random, therefore losing the intended order entry logic. Not good!

Does any other users experience this?

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  • THE Italian Profile Picture
    on at

    If you can reproduce the issue then be sure to have your CSP Partner file a request to Microsoft support to have this application issue amended. As mitigation, you might deploy the old report from CU 10. 

  • Louis Li Profile Picture
    65 on at

    Thanks for the suggestion, Duilio. Putting back the original Report Object 10075 Sales Order (shows date 09/15/15) didn't help. So it's more than the report changed. It must involve other objects changed in CU 61 that caused the issue.

    We've never used our CSP Partner to submit a request (even though we still pay them the annual fees), either it was a complicated procedure or they didn't respond well with such request in the past. Too bad Microsoft NAV doesn't take in user feedback 'seriously' from this Forum. The issues exist, users need to jump through the hoops to get to the bottom of things, not an encouraging endeavor. Don't know how many bugs still out there unreported.

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