Hi,
I'm configuring our Global Search criteria and results. I know that only 3 columns can be returned and displayed for entities in Global Search and I've chosen the columns I want returned in the Quick find view, using the View Columns. However someone has said that 4 columns can be returned for a Case. I've tried it, but can't get it to return 4, only 3. Does anyone know if this is true and if so, how you enabled 4 columns for a Case?
Thanks in advance,
Agnes
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