Dataverse: Teams Phonecall Transcripts - diarized

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Posted on by RD-07051301-0

Hi - the transcripts of phonecall recordings ( made with Teams dialer) are available in the dataverse when i query ActivityPointer/PhoneCall/Msdyn_Recording. The full text is there but it is not segmented with speaker info - ie who said what. Where in the dataverse is the diarized version? (ie showing who says what).

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Satyam Prakash 951 on at

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Dataverse currently stores Teams/voice-channel call transcripts (e.g., in ActivityPointer/PhoneCall/Msdyn_Recording) only as flat text without speaker segmentation;

there’s no built-in entity that holds a diarized version (“who said what”). If you need speaker-level detail, check for any transcript-related entities or attached JSON blobs in your environment,

confirm whether diarization is available as a configuration in your voice-channel or Azure Speech settings, or consider post-processing the audio with a diarization service (e.g., Azure Speech) to enrich the stored transcript.

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