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Microsoft Dynamics CRM (Archived)

Manage Competitor Entities

Posted on by 80

Good Day:

  Got a silly question.  I am able to add competitors to leads and opportunities, but I do not have a way to see all my competitors like the an account, opportunity or lead.  When I look at the Areas to Display this entity Section on the customization interface, I have no way of checking sales or any other area.  What am I missing here?

Thanks,

Omar

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  • Suggested answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at
    RE: Manage Competitor Entities

    Hi Omar,

    As Ravi mentioned you can add competitors  entity in satemap area or you can use advance find.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Manage Competitor Entities

    Hi,

    Could you find them in the Advance Find? If yes you just have ti customize the sitemap else you don't have sufficient privileges.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Manage Competitor Entities

    Hi Omar,

    It is usally displayed under Sales >> Sales >> Competitor. If its not visible to you then you can customize the sitemap and add it to the sitemap manually.

    Dynamics 365 :

    community.dynamics.com/.../editing-sitemap-in-dynamics-365

    Older versions:

    You can download xrmtoolbox and yuse the sitemap editor tool https://www.xrmtoolbox.com/

    Hope this helps.

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