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Batch job "CustAgingSnapshot" erroring out with "At least one company account must be selected"

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Posted on by 105

Hey guys,

I'm trying to set up Customer Aging data to flow through to PowerBI for analysis and unfortunately I am receiving error message "At least one company account must be selected". Are you able to review my screenshots and advise what I am doing incorrectly?

Cheers,
Regan

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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,162 Super User 2025 Season 1 on at
    RE: Batch job "CustAgingSnapshot" erroring out with "At least one company account must be selected"

    Hi Regan,

    Thanks for your reply. I was not aware you copied the batch job. I don't have the experience myself, but maybe it was indeed something that got mixed up by copying the batch job.

  • Verified answer
    ReganMitchell Profile Picture
    ReganMitchell 105 on at
    RE: Batch job "CustAgingSnapshot" erroring out with "At least one company account must be selected"
    [quote]

    Hi Regan,

    If you select the batch task, you can click on the button Parameters. This will open the parameters selection form for the Create a customer aging snapshop periodic job. On this form, there is a tab page called Company range. Check if you have selected at least one of the company accounts.

    [/quote]

    Hey Andre,

    I think I resolved the issue by going into each Batch Job, click Parameters, unchecking the Company, re-checking the company, saving and then running. I haven’t received any batch job errors since starting.

    Assuming this has resolved the issue, can you advise why we are required to do this? Is it a bug with the copy batch job function?

    Cheers,

    Regan

  • ReganMitchell Profile Picture
    ReganMitchell 105 on at
    RE: Batch job "CustAgingSnapshot" erroring out with "At least one company account must be selected"
    [quote]

    Hi Regan,

    If you select the batch task, you can click on the button Parameters. This will open the parameters selection form for the Create a customer aging snapshop periodic job. On this form, there is a tab page called Company range. Check if you have selected at least one of the company accounts.

    [/quote]

    Thanks André, apologies I should have included that screenshot in my issue description. Yep - it has the same code selected here in the company range

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,162 Super User 2025 Season 1 on at
    RE: Batch job "CustAgingSnapshot" erroring out with "At least one company account must be selected"

    Hi Regan,

    If you select the batch task, you can click on the button Parameters. This will open the parameters selection form for the Create a customer aging snapshop periodic job. On this form, there is a tab page called Company range. Check if you have selected at least one of the company accounts.

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