We are on GP 2010 SP1. I created both our POP and SOP by using the original GP report writer documents and modifying them. We are heavy users of multi-currency. When I tested, I tested a couple of the currencies on both SOP and POP and the symbol appeared correctly in Word. We went live and the first Euro document is showing a small square instead of the € symbol. I did not test the Euro (regret that now!). I was concerned that somehow I had corrupted the report, so I tested the unmodified version and printed to the template. Same issue. We are using Word 2007 in an XP environment with our server on SQL 2008 R2. I do not know if any of that information matters, but I would like to know if anyone else is having a problem rendering the Euro symbol on templates?
Oh, and if I print the SOP / POP documents (unmodified and modified) in standard instead of template, the Euro symbol appears fine, so the issue seems to be the rendering in Word only, but I know nothing about how to trace where the problem lies.
I can manually enter the Euro symbol on the Word document, but we don't want to waste our time having to do that for every Euro invoice.
I have reported this to our ISP, but also wanted to check the community to see if I'm the lone ranger.
Best regards,
Dale
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