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Customer experience | Sales, Customer Insights,...
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Brand new install of Version 9: Can't create any New records

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Posted on by 12,163

I just did a clean install of version 9 and when I click on the New button on any entity nothing happens. I have already tried a Repair and a complete uninstall/reinstall.

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  • Suggested answer
    Joe Woltering Profile Picture
    12,163 on at

    Solved my own problem. IIS URL Rewrite module was corrupt. Should've known as I had to remove the rewrite section from web.config entirely to even load the page.

    Once I reinstalled and restored the original web.config file everything works beautifully.

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