Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Brand new install of Version 9: Can't create any New records

(0) ShareShare
ReportReport
Posted on by 12,163

I just did a clean install of version 9 and when I click on the New button on any entity nothing happens. I have already tried a Repair and a complete uninstall/reinstall.

  • Suggested answer
    Joe Woltering Profile Picture
    12,163 on at
    RE: Brand new install of Version 9: Can't create any New records

    Solved my own problem. IIS URL Rewrite module was corrupt. Should've known as I had to remove the rewrite section from web.config entirely to even load the page.

    Once I reinstalled and restored the original web.config file everything works beautifully.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Understanding Microsoft Agents - Introductory Session

Confused about how agents work across the Microsoft ecosystem? Register today!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 113 Super User 2025 Season 1

#2
Vahid Ghafarpour Profile Picture

Vahid Ghafarpour 78 Super User 2025 Season 1

#3
Sahra Profile Picture

Sahra 43

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans