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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Approval Workflow
Small and medium business | Business Central, N...
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Approval Workflow

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Posted on by O3I 222

Hi Gurus,

We are trying to setup an approval workflow but we are running into several issues.

We have an approval chain setup with 4 people in 1 sequence. It only takes 1 person to approve to release the document. 

Unfortunately, when an approver approves and releases the document. When it is re-opened, it cannot be sent in again for approval.

Attached is how our approval is setup.

approval.PNG

Is there a way to make it so when an approved document is re-opened it can be sent in for approval again? 

  • Suggested answer
    JAngle Profile Picture
    JAngle 33,159 on at
    RE: Approval Workflow

    Approvals in Power Automate offer the “first to respond” approval type. If you’re new to that concept check out this video: https://youtu.be/THZeSnH-agc

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Approval Workflow

    Hello,

    I am attaching a handout.

    Thanks,

    Steve

    8233.3-Approval-Groups.docx

  • O3I Profile Picture
    O3I 222 on at
    RE: Approval Workflow

    Looks like my workflow user group combined with my on condition approval request is approved is creating the problem.

    Is there any way I can make it so multiple users can be approvers and only require one approval?

  • O3I Profile Picture
    O3I 222 on at
    RE: Approval Workflow

    It seems to work fine in CRONUS sandbox. Just not on our production enviroment.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Approval Workflow

    Hello,

    I tried this in CRONUS Sandbox and sent the Approval out and approved it. I then Reopened the PO and changed it and then Sent the Approval again. Can you recreate in CRONUS Sandbox?

    Thanks,

    Steve

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Approval Workflow

    Hello,

    Please raise this to Microsoft via your CSP or partner so we can try to repro the scenario in house and provide you with some guidance.

    Thanks.

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