Sending PO with Other Form

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Posted on by SeanY

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I have a GP 2013 environment. I open Purchase Order Entry screen and click on the little email button on top right but GP attaches the Blank Paper form. The email part works and I get the attachment but it is blank. Of course I have modified my form so I am using the Other Form. How can I set GP so it send the Other Form? Any ideas or suggestions?

Thank you.

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SeanY 165 on at

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RE: Sending PO with Other Form

I looked around and I finally had a break. It looks like I am set to use Word templates. Once I disable word templates, blank form prints out fine and I can view it but if I attach it, GP says "word template must be assigned before sending this document". So it doesn't make sense. Do I have to have Word templates to email?
Victoria Yudin 22,766 on at

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RE: Sending PO with Other Form

Sean, could be many reasons for that, would really depend on your setup. You could try changing the setup to be HTML of DOCX instead of PDF to see if that makes a difference.
SeanY 165 on at

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RE: Sending PO with Other Form

Hi Victoria,

That is what I was afraid of...so I have a follow up question. Why is the attachment blank when I use the button on the Purchase Order Entry screen to send it in an email? That little button "send document in email". I receive the pdf but it is blank. Thank you.
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Victoria Yudin 22,766 on at

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RE: Sending PO with Other Form

Hi Sean,

To my knowledge only the Blank Paper format can be emailed.