Skip to main content

Notifications

Small and medium business | Business Central, N...
Answered

Undo record creation in CRM from Dataverse integration with BC

Posted on by 265

Hello Everyone,

I created a sandbox for my D365 Sales environment and a sandbox for my BC environment. I used the assisted set up to do a Dataverse integration. There was a bidirectional coupling between 'Vendor' in BC and 'Accounts' on the Dataverse. This created a lot of new records in the accounts entity when I ran the integration, I didnt really understand the ramifications of using both Vendors and Accounts from BC to map into Sales Accounts.

I tried to uncouple the records and sync them but the records created by the Business Central Integration were only modified and not deleted in the sync log. How do I get all these records to be deleted from the CRM?

All the best, 

Josh 

Categories:
  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Undo record creation in CRM from Dataverse integration with BC

    Thank you for sharing final solution!

  • Verified answer
    Dribblej Profile Picture
    Dribblej 265 on at
    RE: Undo record creation in CRM from Dataverse integration with BC

    Since this was just a BC Sandbox <> Sales Sandbox I was able to just filter the record with 'Created by' = Business Central Integration on the accounts to delete them.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans